Web Operations Manager

We are on the lookout for an experienced and accomplished Digital Operations & Continuous Improvement Manager to play a key role in driving forward the operations and optimisation of the JLR websites.

As a Web Operations Manager you will be reporting into the Head of Web Performance, you can expect to lead the day-to-day operations, enhancement and optimisation of our Global web platform. Working within a team of experts, the role will drive an increased performance ethos into all aspects of our web strategy.

Key accountabilities & responsibilities

In this role, you will co-develop the Web Product Vision with the Head of Web Performance and Digital Projects Manager. You will also be expected to deliver a structured 'analyse, test, learn & deploy' methodology across all areas of web Conversion Rate Optimisation, managing two CRO Analysts - putting performance at the heart of all work.

Further duties and responsibilities include, but are not limited to:

• Develop SEO strategy and line-manage dedicated SEO Operation leads.


• Develop strong relationships with cross-functional stakeholders to achieve the product vision, business objectives & goals.


• Use qualitative and quantitative data to identify areas of improvement and new features for Web products.


• Lead a specialist team to deliver business objectives and customer-first outcomes across web technologies, including both Web Operations and Enhancement delivery.
  
  Extensive experience in web platform operations.


• Experience in digital agency management and delivery.


• Proven experience in managing development teams and web technologies.


• Extensive experience in web performance management and optimisation.


• Significant experience in SEO with proven examples of SEO strategy development
  
  Bring all this to the home of premium innovation, and you'll find the opportunities to further your career with a world-class team, a discounted car purchase and lease scheme for you and your family, membership of a competitive pension plan, private medical cover and performance related bonus scheme. As a manager, you'll also be able to select one of our luxury premium vehicles to lease at a fraction of the cost. All this and more makes JLR the perfect place to continue your journey.


This role may offer the opportunity for hybrid working where you can split your time between working from home and in the office. At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees with more choice and flexibility around how, when and where they work, if suitable for their role. Further details can be discussed with the Hiring Manager at interview stage.

JLR is committed to equal opportunity for all.