Software Support Apprentice
All England Netball Association
Software Support Apprentice
Salary Not Specified
All England Netball Association, Loughborough, Leicestershire
- Full time
- U
- Onsite working
- Apprenticeship programme
Posted 2 weeks ago, 3 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 1720dc9dcfb246a5bf6a8575acad7c66
Full Job Description
You will be the person solving the IT issues for our staff and membership. Responding issues raised through system and either resolving or reporting to our software suppliers
Be part of the team that helps test fixes and updates to our software, giving feedback to our suppliers so we can improve our systems
Create and maintain system user guides, process maps and provide system training to staff.
Help to feedback on the types of issues raised by staff to support better training and understanding of systems
Regular monitoring of our IT helpdesk queries, making sure our staff get support in a timely manner and are kept updated on the progress of solutions.
Be the person that makes sure that new staff have the correct IT equipment on time and know how to use it
We are looking for someone at the start of their tech career. We are looking for someone who is eager to learn and develop. As well as learning on the job we are offering a Digital Support Technician Apprentice Level 3 qualification.