Sales Office Manager

You'll be responsible for making the customers' journey from first contact through to aftercare as smooth and pleasant as possible, upholding exemplary levels of customer care while ensuring no detail is missed and lines of communication remain open throughout. This will involve assisting with plant selection, creating invoices, arranging transport, and managing a small team of people doing the same.

You will work with the Nursery Manager to ensure the in-house stock control database runs efficiently and accurately

Some of your duties will be answering phone, email, and website enquiries in a timely and professional manner, recording stock numbers via a computerised database, and creating monthly reports.

You must be well organised, proactive, and an efficient administrator

Exceptional IT skills in order to be proficient at processing orders

An interest in plants, real passion for the outdoors, nature, wildlife and the environment, and be comfortable in an agricultural type office setting

Self-starter able to prioritise own workload

An ability to lead and manage a team

To be a good communicator

It is important that you are well-presented and courteous, in order to represent the company and uphold our values in your dealings with clients, customers, and colleagues.

We like a happy working environment so we ask that you are a good team player and are willing to be flexible to assist colleagues across the whole company

A Full UK driving licence and your own transport.

An authentic plantsman's nursery & arboretum established in Suffolk for more than 30 years with one of the largest ranges of commercially available ornamental and native plants in the country and curators of an extensive botanic collection. They specialise in large specimen trees and shrubs with a commitment to supplying genuine English grown and English provenance native trees & hedging.

£30,000 - £33,000 a year - Permanent, Full-time