Sales Counselor

You report to the Sales and Marketing Director and will need to work closely with Chantry Courts General Manager.

· Build close relationships with prospects and their families

· Drive the community's occupancy rate by filling sales and rental apartments

· Use and maintain the CRM system to record all sales data

· Conduct Tours of the community

· Perform Home Visits (travel to prospects homes)

· Communicate all sales related activities to the GM and the wider Ops team

· Ensure that best practice guidelines are always followed in line with the Associated Retirement Communities Operators (ARCO) Code

· Managing and helping with the Re-sales process as appropriate

· Work with 3rd parties / Estate Agents

· To engage in Community Outreach work to generate leads

Whilst some sales experience is beneficial this role is focused on people skills, curiosity, and empathy so, direct property sales experience is not a requirement, but is useful. Any background in counseling (of any type) is desirable, but not essential.

· You must be willing to learn prospect centered selling

· You must enjoy talking to / being with Seniors

· You must be willing to work to flexible timetables (including weekends if required)

· You must have exceptional communication skills and a professional calm demeanor

· You must want to serve and guide prospects

· You must have high levels of integrity and strong ethical values

· You must be able to work to targets

· You must want to work as part of a team