Operations Manager - Contract Catering

As an Operations Manager you will be responsible for the Cambridge area overseeing the performance of catering operation for a number of Primary & Secondary school contracts, you will lead your team in delivering an excellent food operation whilst meeting and exceeding the clients' expectations.,

• Ensuring that all services detailed within the contract are adhered to, delivered and where possible, enhanced to meet and exceed the clients, customers and company expectations


• You will continually review the performance of each contract and its profitability whilst ensuring costs are controlled but that they don't affect the service quality nor delivery


• You will ensure food is of the highest standard and in line with the current high street trends


• Managing and supporting the development, progress and performance of all line reporting managers whilst keeping engagement levels high


• You will support the sales function in retaining existing business and obtaining new business opportunities


• You'll ensure compliance with all Health & Safety and Hygiene procedures and standards


About you:

Currently working in the contract catering/hospitality sector, you will have worked in a similar role previously. Supporting, coaching and developing teams whilst ensuring that the team all have the passion to meet high standards and an excellent service level at all times.

With excellent communication skills, you can lead client meetings, managing their expectations and overcoming challenges.

As well as being service focused, you are process led ensuring standards, procedures and systems are maintained and followed at all times. You'll need excellent computer skills, the ability to work under your own initiative with the desire to learn and achieve.

Our Client is a market leading contract catering company specialising in school food. By combining their understanding of the education sector and their knowledge of what's on trend in the food world, they encourage creativity and excitement in their kitchens, allowing teams to do what they do best and provide fantastic food experiences for the children.

By providing excellent care and services to both clients and children, they have ensured the successful growth of the company and to keep up with the rapid pace of this growth, they are now looking for an experienced Operations Manager to join the team.

They understand that the health and wellbeing of their employees is vital so as well as a competitive salary and car allowance/car, they've just launched a brand new benefits programme which includes the important things like private healthcare and enhanced parental leave, ways to save money and the opportunity to spend your birthday doing something special to you rather than working!

Please note, our client expects all staff to share their commitment of safeguarding and promoting the welfare of children/young people so an enhanced DBS disclosure will be sought by the company