Onboarding Specialist

As an Onboarding Specialist, your role is to ensure customers, new to the Invisalign system, benefit from the best possible experience. You will also be required to nurture low submitting customers through growth programmes allowing them to reach their full potential. As they work with Invisalign to provide positive patient outcomes, develop professionally and contribute to practice profitability, you will be responsible for facilitating this journey. You will also facilitate new & low submitting customer's professional education, making it easy for them to understand and use the many tools and techniques available and promoting efficient practice workflows.

In this role, you will…

• Achieve new customer activation rates in line with company targets


• Engage certified doctors with low case submissions and develop potential for new cases


• Play an essential part in achieving the company's business objectives, by setting customers up for success and equipping them with the required skills and knowledge


• Contribute to the regional strategy of leading with digital to enable customers to effectively use intraoral scanning to enhance the patient experience and support commercial goals


• Gain an understanding of the GP-Ortho market place and clear aligner therapy sector


• Develop your training and communication skills


• Apply a sales methodology to be able to drive consistent activation of customers using reproducible processes


• Work cross-functionally particularly with the Inside sales team to facilitate a seamless customer handover.
  
  Minimum of 2 years work experience in relevant roles within sales


• The ability to drive results via strong influencing, networking and relationship building skills


• Excellent administrative acumen to ensure timely recording of actions and activities in the CRM (Salesforce dotcom).


• Experience of working in the dental sector will be an advantage


• A can-do creative attitude


The ideal candidate possesses strong interpersonal, listening and communication skills, plus creativity to accomplish delivery of results in a timely manner. You naturally strive for the best performance and you have the willingness to learn. Additionally, you are a team player, dynamic, results-oriented, hard-working and creative.

Sound like a good fit?

At Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what's possible., Align Technology is a publicly traded medical device company that is transforming smiles and changing lives. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did you know? Align is the world's largest manufacturer of custom 3D-printed materials.



By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work - these are just some of the things employees say make Align Technology a great place to work.