Mortgage Case Manager

Liaise with lenders and clients to assist obtaining the required documents and supporting information to expedite the completion of applications

Manage expectations and deadlines whilst providing an excellent service that encourages repeat business

Provide support to the Property Finance Broker including answering telephone calls and dealing with correspondence via email and via post and set up meetings

Liaise with Underwriting and Credit to facilitate lending decisions

Ensure that data including tracking of calls, correspondence and visits are accurately entered and managed within the company's CRM system

Attend and contribute to internal meetings

Submit weekly progress reports and ensure data is accurate

Ad hoc administration and projects

· Good understanding of Bridging loans and Development finance

· Experience in managing case load and processing applications quickly and effectively

· Commercially aware with excellent interpersonal and communication skills

· Independent, organised and able to work on your own initiative, with a flexible approach to work

Proactive in your approach to the role and keen and confident in managing the process

· Experience dealing with a high-volume workflow and prioritising accordingly

· Excellent organisational skills

· Good PC Skills and Microsoft Office Knowledge

· Excellent written and verbal English

· Ability to multitask

· Mature outlook

· Good work ethic

· Hard working Team Player

· Previous experience in Bridging, Underwriting or lending experience is a essential