Mortgage Broker / Advisor

Your main job role will be to complete the process from initial fact-finding conversation through to full mortgage application, ensuring you recommend the best product to meet our clients' needs from a panel of around 80 lenders.

Our Account Management department will then take over the processing of the mortgage to completion, allowing you to focus on building a pipeline of new applications.

Our clients are professional landlords who expect the best and our business model is to deliver the best to them.

You will be recommending buy to let mortgage, commercial mortgage and bridging loan products to landlords who visit our company website and enquire either online or by telephone.

Commercial Trust is one of the UK's leading buy-to-let mortgage, bridging loan and commercial mortgage brokerages, based in central Norwich. Our goal is to become the market leader in the UK by 2024.

Our service is entirely via telephone and online, (we don't cold-call) so to be successful you need a confident telephone manner and the ability to instil trust in the clients you work with.

You will:

• Handle often-complex client queries on a day-to-day basis;


• Provide high-quality service to both internal/external clients;


• Establish rapport with internal/external clients and build lasting relationships;


• Carry out a variety of administrative tasks related to managing your client accounts;


• Explain and recommend solutions to clients that meet their meets;


• Meet sales targets and objectives as set by the firm;


• Comply with Financial Conduct Authority rules and regulations (this will be trained).
  
  Because most of all we are looking for people with great attitudes and great values. Thirty years of experience tells us that we can train most people to become a mortgage advisor but great advisors have our values in their souls and we cannot train that. Either you have it or you don't. We want to recruit great advisors - not just any advisors.
  
  Integrity - Our clients faith in our service should prevail throughout their business life and our advisors will strive to fulfil the demands their trust deserves


Fairness - We will not recommend an unsuitable product to our clients for our financial gain

Transparency - We are forthright and clear: no hidden costs, no surprise product terms

Service

Knowledge - Our employees are specialists and can often find solutions where others can't

Dedication - Our employees work tirelessly on client cases to achieve the right outcome for our clients

Commitment - We are not a transactional business, building a long term relationship with you means success for us both

Passion - Our employees live and breathe our subject and strive to be world class in all that they do


• Are you looking for new challenge?


• Are you interested in obtaining a professional, industry recognised qualification?


• Are you looking for career progression?


• Do you want to join an award winning team and help Commercial Trust become the UK's largest commercial mortgage broker?


This could just be the opportunity that you are looking for.

Our competitive benefit package includes;

• Starting basic salary of £27,000 (trainee level/not qualified) or from £30,000 (qualified depending on experience);


• Pay scale up to £60,911 per annum, depending on performance;


• 25 days holiday plus an extra day for every 5 years' service (max 30 days);


• Option to buy and sell holiday;


• Fully funded CeMAP qualification;


• Company contributed pension of 8%;


• Private medical health care;


• Death in service benefit.