Membership Sales Advisor

To achieve individual membership sales targets as agreed in the annual budget. To work with the Sales team on reaching and exceeding the Clubs' monthly and annual Membership targets.

• Handling Telephone enquiries following the company standard by fulfilling the criteria set out on the Telephone Enquiry Assessment Form.



• Touring prospective members around the course/club following the company standard by fulfilling the criteria set out on the Tour Assessment Form.



• Responding to Web Enquiries within one hour by telephone where possible.



• Processing prospect information accurately onto the prospect system and following up all enquiries by setting tasks on the prospect system accordingly.



• Processing new memberships onto the membership system using the correct procedures outlined on the Admin Checklist.



• Making a minimum of 22 outgoing quality contacts per day on the telephone.



• Collecting a minimum average of 1.5 Point of Sale referrals from new joiners.



• Generating new leads on a daily basis to contribute towards the monthly Lead Generation target.



• Contributing to the Monthly Sales Planner by putting ideas forward and carrying out activities on the planner set by the Sales Manager.



• Responsible for knowing the product.



• Ensure that all sales procedures are being correctly implemented and used to generate new leads and convert enquiries to business.



• Being self-sufficient on lead generation, through effective follow up calls, initiating referrals and outreaching.



• Responsible for own conversion rate in line with the company expectations.
  
  We are hugely proud of our facilities and the experiences that we offer, so we'll always make sure that everything is up to our standards. Regardless of the reason for their visit, our clubs are places that people love to spend their time and what makes it so special is that our team place our customers at the heart of everything we do.


If you love welcoming customers and you can reflect our "CARE" values by being Caring, Ambitious, Respectful and Energised then this is the culture in which you will thrive.

In addition to a competitive salary, we offer an excellent range of staff benefits, including, Job Types: Part-time, Permanent

Pay: £11.94 per hour

Expected hours: 16 - 24 per week

Benefits:

• Childcare


• Discounted or free food


• Employee discount


• Gym membership


• On-site parking


Schedule:

• 8 hour shift


Supplemental pay types:

• Commission pay