Group & Event Sales Manager

As Group & Events Sales Manager you are accountable for the Groups and Events sales function within Hyatt Regency Manchester & Hyatt House Manchester. This is an office based role and entails leading and managing all Group & M&E enquiries and taking to signed contract stage, liaising with

Agents & clients for future business and nurturing repeat clients, all to contract stage.

Some of the key processes include but are not limited to:
1. Handle the planning of event enquiries, (including corporate, leisure, group and social bookings), quoting hotel rate information, planning of all details in conjunction with the event and liaising with 3rd party suppliers where required.
2. Strategically look at potential business opportunities and proactively engage in securing new business
3. To send contracts to the client on receiving confirmation of a booking, along with the company terms & conditions
4. To communicate effectively with the Event Planning team to ensure a seamless handover and experience for the customer.
5. Conduct site inspections and meet with clients to discuss their requirements (entertaining of clients may be required in the evenings and weekends).
6. Accountable to act in a professional and informative manner ensuring product and competitor knowledge is current at all times, ensuring good working relationships with key customers.
7. Providing guidance and leadership to the Group & Event Sales team with regards to selling, account management and training
8. To work with an entrepreneurial mind-set, strategically looking at potential business opportunities.
9. Regularly monitors and reviews all prospect, tentative and lost business enquires with the aim of driving increased conversion levels.
10. Reviews and improves team performance through identifying training needs, mentoring and coaching

Ideally you have already gained work experience in the same or similar role, preferably within a prestigious hotel environment and can demonstrate successes.

You are:

• Passionate about delivering sales targets and managing accounts


• Motivated to change and grow your business


• A knowledgeable & experienced leader within markets including corporate, sports & social


• Determined to meet your goals and targets


If you are a dynamic, sociable and talented that is looking to join a focused and vibrant team, then we would like to meet you.

Hyatt Regency and Hyatt House Manchester are two world class hotels in one building with 328 rooms. Hyatt Regency is an inviting upscale hotel featuring 212 guest rooms, The Laureate Restaurant, Graduate Bar, a well-equipped gym plus conferencing, meeting and business facilities. Whereas Hyatt House Manchester offers 116 modern studio and one bed suites with fully equipped kitchens and complimentary laundry facilities making it a luxurious, yet true, home-from-home experience.

At Hyatt 'We care for people so they can be their best'. This is demonstrated in our Leadership Expectations and Values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the Hyatt family which has 1100 hotels in over 70 countries and is recognised as a UK Great Place to Work Company!

·Discounted hotel stays across Hyatt not just for you but also your friends and family from the day you start!

·Free meals on duty at our colleague restaurant

·50% discount when you dine as a guest at selected Hyatt Hotels

·Business attire laundered complimentary

·Holiday allowance increasing with length of service

·Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

·And lots, lots more!