Family Support Worker - Part Time

The Family and Youth Program Facilitator will deliver engaging and entertaining online sessions to families on weight management that will encourage families to attend every week for 12 weeks., The facilitator will act as a bridge between online families and their communities to ensure families have the support and community needed to be successful in their weight management journey.,

• Support the nutritionist to deliver energetic and engaging remote healthy lifestyle/weight management sessions to children and families weekly


• Provide and develop an excellent family friendly customer journey using communication though phone, email, WhatsApp and some instances face to face


• Work with the team to empower families to take on healthy lifestyles and behaviour effectively by understanding their individual context and needs and supporting them to change behaviours


• Be responsible for any allocated case note recording and contribute to case reports/data input using our simple online data system


• Have excellent area knowledge and signpost families to supportive services when needs unmet by the program are identified


• Develop relationships with local groups and clubs, and community services to advocate and promote our programmes


• Work alongside nutritionist, behaviour change experts, contract managers and wellbeing advisors to help develop and evolve our programmes and to contribute to the wider company vision.
  
  The facilitator will need to deliver an all-round customer experience with a good understanding of the real-life barriers families face in meeting WM goals., Degree / Level 4 Qualification in Community, Education, Child Development, Health, Youth or Social care or equivalent experience


• Worked with children and/or young people, for example as a sports coach or youth worker


• Experience of delivering fun, high energy, 'real' group sessions with families or children/young people


• Experience of having real conversations with families to understand their world and being able to help identify support to help families thrive


• Experience of working with families that are often underserved


• Have an interest in health and/or working with children


• Excellent ability to communicate with families and parents using different means (i.e. face to face, online)


• Empathy combined with a genuine desire and commitment to improve the quality of the lives of the families


• A resilient, non-judgmental, sensitive approach to working with and motivating our service users


• Great sense of humour


• A self-starter, able to take initiative and prioritise own workload


• Excellent oral and written communications skills with people from a wide variety of backgrounds


• Good presentation skills and ability to conduct webinars, Do you have experience of delivering engaging and fun activities or content online to a variety of audiences?
  
  Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
  
  From £11,500 a year - Part-time, Pulled from the full job description


• Company pension


• Employee discount, Salary is starting from £11,500


• Home-Based working


• 25 days holidays + bank holidays


• Holiday Trade


• 9% combined pension contribution


• Healthcare cashplan


• Dental Insurance


• Retail discounts