Family Services Coordinator

Suffolk County Council

Family Services Coordinator

£32076

Suffolk County Council, Roman Hill, Waveney

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 3 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: cbc87d5f9c414f8fb952cf8aad02fa49

Full Job Description

The SEND Family Services Team leads on all aspects of our family facing work and supports individual children and young people (CYP) with SEND and their families throughout their SEND journey. This includes writing Education, Health and Care Plans (EHCP), securing the right education offer to support specific needs and ensuring regular and effective review of progress, holding providers to account across the system for meeting the needs of individual children and young people. This team includes practitioners from a range of backgrounds to provide a wealth of knowledge and experience and to build strong working partnerships across the education, health, and care system.

In the role of a Family Services Co-ordinator, you will have direct case responsibility for a cohort of pupils with EHC Plans in local mainstream and specialist settings.

Your responsibilities

  • monitoring progress through annual reviews and ensuring EHC (Education, Health and Care Plans) remain current and relevant

  • coordinating and completing EHC needs assessments, ensuring where it is necessary to issue an EHC plan, that these are of good quality and within statutory timescales

  • providing support and guidance to children and young people with an EHCP who are permanently excluded from an education setting, working with them and their families to identify and facilitate suitable education provision., Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template.

  • Give an example of a project in which you were involved in, that required teamwork skills.

    a suitable qualification at graduate level or equivalent experience

  • high standards

  • experience of collaborative work with families, We are looking to welcome to the team individuals who will demonstrate key-working approaches in their everyday practice and have professional relationships with, and understanding of, education settings and partner agencies to underpin this work. We work in partnership with our family representatives and our colleagues in health and social care to achieve this. If you share our values and ambitions, we would love you to join our team.

    £32,076 per annum (pro rata if part time)

  • 37 hours per week - Flexible working options available

  • Permanent, As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We're driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.


  • In return, you'll enjoy:

  • up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days

  • membership of a competitive Local Government Pension Scheme (LGPS)

  • travel, lifestyle, health and wellbeing benefits

  • performance-related annual pay progression, in addition to an annual cost-of-living pay increase

  • training and encouragement to expand your knowledge

  • a variety of career development opportunities across our organisation

  • diverse and active staff networks

  • flexible working options, with the right to request flexible working from your first day

  • plus more!