Digital Account Director

The Digital Account Director plays a crucial role in managing client relationships, driving revenue growth, and ensuring the successful delivery of services or products to meet client objectives. This position requires strong leadership, strategic thinking, and exceptional communication skills to collaborate effectively with internal teams and clients.

On a day-to-day basis, you will:

• Develop and execute strategic campaign plans to grow client marketing spending.


• Lead Account Managers and take responsibility for ensuring great performance in line with client objectives.


• Provide regular updates to clients on campaign progress, performance, and recommendations for improvement.


• Identify opportunities for partnership and collaboration with external vendors, influencers, or media suppliers to maintain and amplify campaign reach. Manage these partnerships and collaborations, ensuring they are integrated into our processes.


• Conduct account reviews and performance evaluations to identify opportunities for upselling, cross-selling, or additional services.


• Be a contact with the client account manager to build and maintain strong relationships with clients to understand their business needs and objectives.


• Cross-collaboration with team members to participate in tenders when required.


• Represent the company at industry events, conferences, and client meetings.


• Keep updated with changes in the media landscape, adopting new tactics to improve client performance and meet client goals.
  
  An exciting opportunity has arisen for an experienced Digital Account Director to join our thriving team of enthusiastic and experienced professionals with a great sense of fun and passion for what we do in a fast-paced agency environment. This is a fantastic opportunity for an experienced candidate to help identify opportunities that help our clients succeed., 3 years minimum experience managing paid media campaigns across Google and social media platforms.


• 2 years in a management position with experience in adapting to different personalities, allowing for effective communication, is desired.


• Experience using a suite of core paid media performance and analysis tools such as Google Analytics and Google Ads.


• Experience working in an agency environment is essential.


• Experience in budget handling and media spend allocation.


• Track record of dealing with clients or suppliers, ensuring effective relationship-building


• Excellent attention to detail with a track record of analysing performance.


• Interest in and knowledge of up-to-date media best practices.


• Strong working knowledge of MS Office, particularly Excel and PowerPoint., Bachelor's (preferred), Digital marketing: 3 years (required)
  
  28 days holiday (25 days increasing to 28 days after length of service)


• Your Birthday off


• 3pm Friday finish


• Hyrbrid working


• Bupa employee assistance for you and your family 24/7


• £250 Employee referral bonus


• Employee of the quarter award


• Free Perkbox account - with 50 monthly flexi points to spend on us! Giving you 24/7 access to over 4,000 perks/benefits plus mindfulness, meditation and easy to follow HIIT & fitness videos


• Free entry into a quarterly draw to win a long weekend with 3 extra days holiday to Portugal!


• Regular team events


• Great scope for career progression


Being an innovative advertising agency, we take pride in our work and our team. We have big plans and we want everyone to be part of our exciting future. The growth potential at Forward & Thinking has no limits. Training will be given on our core ethos, high level of customer service, methodology and computer programs used, however, the core skills outlined above will be already in place for the successful applicant.

• Salary will be commensurate with experience.


Job Type: Full-time

Schedule:

• Monday to Friday