Customer Service Technician (Maintenance)

We are Places for People Developments, we build thousands of well-designed, innovative homes across the UK each year. When we develop new places, we put everything into delivering homes and neighbourhoods that work for the whole community.

We hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.

More about your role

The Customer Service Technician is responsible for the day to day execution of remedial works, set by the customer service coordinators. The successful candidate will an experienced multi-trader with a history of working in occupied premises, ensuring that high levels of customer satisfaction are achieved though the efficient completion of customer defects.

This role will be cover Exeter and surrounding areas to Poundbury, Dorchester and to the west of Exeter as well as other regional areas when required.

More about you

You will work closely with the Customer Service team, the Customer Service Technician will be responsible for assisting the team to efficiently close out customer defects.

You will be able to demonstrate, at interview, excellent knowledge of best practice health and safety in the workplace, a positive approach and commitment to delivering positive and friendly customer service whilst you work.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:

• Annual bonus


• Company van


• 35 days holiday


• Excellent holiday pay and sick pay


• Pension with matched contributions


• Training


• Extra perks including huge discounts and offers from shops, cinemas and much more.