CUSTOMER SERVICE SALES ADMINISTRATOR
Mobile Homes Abroad Limited
CUSTOMER SERVICE SALES ADMINISTRATOR
£26000
Mobile Homes Abroad Limited, Walton, Stafford
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 13 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: f79ff00fbb5b47f1ad84a9635738089f
Full Job Description
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to clients.
Responsibilities:
- Respond to customer inquiries via phone, email, and in-person
- Resolve customer complaints or issues promptly and professionally
- Parts ordering, scheduling of delivery, coordination of after sales work completion
- Maintain customer records by updating management system
- Collaborate with other departments to ensure customer satisfaction
- Sale of services after handover
- Customer online review management
Supporting the sales team with a wide range of administrative tasks including;
- Assisting with showground appointments
- Taking telephone calls
- Updating information on our sales management system
Strong organizational skills
- Proficient in administrative tasks
- Computer literacy with knowledge of IT systems
- Excellent customer service skills
- Familiarity with online office software such as Google Drive, Docs & Sheets or Microsoft 365
- Ability to computerise data accurately
If you possess these skills and are looking to join a dynamic team focused on delivering top-notch service, we encourage you to apply for the Customer Service Representative position.
WHO ARE YOU
We sell lifestyle not products so you need to be people centred with great communication skills, it is important that you enjoy talking to people and building rapport.
To deliver the dream to our customers you must be passionate about what you do
You need to be organised and committed, this is not a simple sale
Perseverance is crucial and patience is a virtue, it can take many months from initial contact to a
successful conclusion
You must care about the needs of our customers and partners and our relationships with them
You do not need to have experience with static caravans, we can teach you everything you need to
Caravans In The Sun is a long established family business who provide static caravans on stunning parks
£24,000 - £26,000 a year - Permanent, Full-time