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Customer Service Assistant

Jewson Ltd

Customer Service Assistant

Salary Not Specified

Jewson Ltd, Finedon, Northamptonshire

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 17 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: b3ad29c5550843668435d43a531186c7

Full Job Description

  • Get to know our product lines and services in order to make the most of all customer interactions in line with our JPS values

  • Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible

  • Use our in-house systems to process customer orders, organise delivery times, manage stock control and keep customers updated throughout their journey

  • Pick and prepare customer orders in our warehouse and load onto customer and delivery vehicles

  • Act as a relief driver for the branch, performing deliveries to our customers when needed in a 3.5t van

  • Keep the branch and yard/warehouse looking clean and tidy, to make a great first impression on our customers

  • Maintain stock levels, carrying out regular stock counts

  • Work with colleagues to suggest opportunities for improvement

    Do you have a passion for working with people and enjoy a fast-paced and varied role?


    • Do you have a valid, manual UK driving license?,
  • Please note: A full valid driving license is required for this role., A full, manual driving license, held for longer than 1 year

  • Previous industry experience preferred but not essential

  • Experience in a customer facing environment

  • IT literate and a strong communicator

  • Passion for working with people with a positive can-do attitude, manual driving license, held for a minimum of 1 year (required)

    At JPS, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

    We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays)., A competitive salary and benefits package, plus generous staff discounts

  • A supportive team environment where your contributions are recognised and valued

  • Opportunities to grow your skills and career within our organisation

  • Flexible working arrangements to help you balance work and life, Company pension

  • Employee discount

  • Health & wellbeing programme

  • Referral programme


    • Schedule:
  • Monday to Friday

  • No weekends


    • Supplemental pay types:
  • Bonus scheme