Customer Service Apprenticeship

Job Description: As a Customer Service Apprentice, you will have the opportunity to learn and grow while gaining valuable hands-on experience in a professional setting. Your responsibilities will include:

· Assisting with greeting and welcoming patients

· Learning to manage appointment bookings and schedules

· Providing basic information about our services and treatments

· Shadowing experienced staff to understand administrative tasks

· Assisting with maintaining a clean and organised reception area

· Answering phone calls and directing inquiries to the appropriate staff members

· Collaborating with the team to ensure a positive patient experience

· Participating in training sessions and workshops to enhance customer service skills

Are you looking to kick-start your career in customer service? Do you have a passion for helping others and a desire to learn in a dynamic environment?, · GCSE's in English & Maths Grade C or above (equivalent)

· Strong interpersonal and communication skills

· Eagerness to learn and grow in a customer service role

· Ability to work effectively as part of a team

· Basic computer skills and willingness to learn new software systems

· Genuine interest in the dental industry and commitment to delivering excellent patient care

· Professionalism and a positive attitude

· Fluent in English

Devonshire House, is a prestigious private specialist dental practice located in Cambridge, is seeking a motivated and enthusiastic Customer Service Apprentice to join our team.

About Us: Devonshire House is dedicated to providing top-quality dental care with a focus on patient comfort and satisfaction. Our practice boasts a welcoming and supportive atmosphere where every team member plays a vital role in delivering exceptional service. Join us and embark on an exciting journey in the world of customer service within the dental industry.

Pulled from the full job description

• Employee discount


• Referral programme, · 6.6 Weeks Annual Leave


· Uniform provided

· Opportunity to gain valuable experience and kick-start your career

· Supportive and inclusive work environment

· Hands-on training and mentorship from experienced professionals

· Employee discounts on dental treatments

If you are a motivated individual with a passion for customer service and a desire to learn, Devonshire House is the perfect place to start your career journey. Join our team and become part of a dynamic environment where your contributions are valued and rewarded.