CSSD Quality & Admin Support Officer

Typing and general clerical support for the Sterile Services Department including filing, photocopying, handling of mail, answering the telephone, receiving visitors etc.

Preparation design and replenishment of all of the routine forms and documentation required by the department or the Sterile Services Management Team.

Input of all information relating to the goods and services provided in order to facilitate re-charge to the department. Provision of monthly information required as by the Finance Department relating to goods/services .

Systematic recording of all information relating to the personnel within the department as notified by the Sterile Services Team Leaders, Quality & Compliance and Production managers.

Liaison with all customers of the Department and all departments/organisations providing goods or services to the Sterile Services Department

Main duties of the job

Completion of staff rota's on Health Roster

Assistance in implementation and maintenance of all standards required by the ISO 13485 Quality System and Procedures.

Calculation and summarisation of routine management information relating to the department (i.e. staff sickness, absence levels, production figures - key performance indicators (KPIs) and other pertinent statistics as requested by the Decontamination).

Inputting of tray and instrument information etc. into the NEXUS computerised traceability system.

Completion of all housekeeping and maintenance duties required with the NEXUS traceability system in order to ensure it always achieves optimum performance.

Design of forms and spreadsheets etc. for both routine management information and also for compliance documents with the departments quality system.

Update and maintain CSSD Premises Assurance Model (PAM) information.

Providing support/relief cover for the other clerical staff managed by the CSSD Management Team.

Complete staff records and salaries and wages information on a weekly/monthly basis.

Compile/input any orders via the Oracle re-ordering system as requested by the manager, ready for authorisation and ensure completion of associated paperwork e.g. Single Action Tender form (SAT).

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

North Tees & Hartlepool Solutions is an NHS owned company of North Tees and Hartlepool NHS Foundation Trust. The successful applicant will be an employee of the subsidiary and not the NHS.

We will support staff through providing an inclusive and supportive workplace with health & well-being initiatives and opportunities for development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition, Managers Awards and Shining Stars.

We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.

We recruit for values and "Together we are North Tees & Hartlepool"