Community Services Operator - Meals at Home

Now more than ever, providing support to the most vulnerable within our community is a key challenge for the Community Services Partnership of Runnymede & Surrey Heath Borough Councils, as we work to support residents to continue to live independently at home. One of the core Community Services provided is our Meals at Home service, delivering a hot lunch time meal and cold tea pack for evenings, to some of the most vulnerable residents of our communities, seven days a week.

We are looking for a committed, reliable, and flexible person to join our team, delivering meals to elderly, vulnerable and frail residents of our community.

You will need to have a full driving licence and able to deliver up to 40 meals per shift, requiring entering and exiting the vehicle on multiple occasions, negotiating flights of stairs etc. within a short space of time. You will need to be able to communicate clearly with customers and be clear in information you are providing. In addition, you will act as the eyes and ears for family members and others, checking on the welfare of customers and reporting any noticeable changes or concerns to your supervisor.

Working both as part of a small team and independently when delivering meals, you will need to have a positive, friendly approach, as well as being able to show understanding and empathy to the needs and concerns of those who you support from providing meals.

Suitable candidates will need to have both practical skills and be sensitive to the needs and requirements of individuals using the service. Experience of working with different client groups would be desirable.

In order to be able to drive our fleet of vehicles, you will need to have a D1 category on your driving license or have passed your driving test prior to January 1997.

As you will be working with members of the public daily, the ability to work with a positive approach, be flexible to meet the needs of each individual and work with a welcoming approach and a sense of humour is essential.

About Runnymede

Runnymede is an ambitious, passionate, and progressive council with a forward-thinking attitude and award-winning departments. As a Borough Council, we are committed to our four core values and goals which we demonstrate through our ongoing policies and projects. We are always keen to improve our services and welcome innovative and proactive individuals who are open-minded and have a positive approach in supporting our vision.

28 Days annual leave, plus 8 days bank holidays and 1 extra day at Christmas
Excellent Pension Scheme
Free Parking
Training and development opportunities
Payment of one professional membership per annum
Cycle to work + further related discounts
Season ticket loan
Health and Dental insurance plan after 3 years' service
Mileage allowance, 28 Days annual leave, plus 8 days bank holidays and 1 extra day at Christmas (pro-rata for part-time staff)
Excellent Pension Scheme, including access to addtional voluntary contributions
Free Parking
Training and development opportunities
Payment of one professional membership per annum
Cycle to work + further related discounts
Season ticket loan
Health and Dental insurance plan