Business Development Manager

Job Overview: The Business Development Manager (BDM) plays a pivotal role in the IT Services Division of ACS. As a BDM, you will be at the forefront of driving sales growth, fostering key relationships, recurring revenue and ensuring that our division s offerings align seamlessly with market needs and ACS s strategic objectives.
Responsibilities and Duties:
+ Identify and develop new business opportunities within the managed print services market.
+ Creating recurring revenue streams, through the sale of print contracts.
+ Maintain and nurture relationships with existing clients, ensuring their needs are met and exploring opportunities for upselling and cross-selling.
+ Collaborate with the sales and marketing teams to create and implement effective strategies for market penetration and growth.
+ Arrange and lead business meetings with prospective clients.
+ Promote our company s products and services, addressing client objectives and anticipating their future needs.
+ Stay abreast of industry trends, competitor activities, and advancements in digital technology to inform strategic decisions.
+ Provide pre-sales support by assisting with product searches, stock availability, and product descriptions and specifications.
+ Offer strategic level support and day-to-day account management to ensure a high level of customer service and satisfaction.
+ Utilise MIS data to measure tangible KPIs and inform business strategies.
+ Participate in cross-customer selling initiatives as part of the broader ACS IT Services sales efforts.
+ Ensure alignment with ACS s sustainability focus and ethical values in all business activities.

+ Proven experience in sales or business development, preferably within the managed print services or related IT services industry.
+ Strong understanding of the managed print services market and the ability to identify and capitalise on emerging opportunities.
+ Excellent communication, negotiation, and interpersonal skills.
+ Ability to work collaboratively across teams and with all levels of management.
+ A customer-focused approach with a commitment to delivering high-quality service.
+ Familiarity with digital technologies and their application in sales and business development.
+ A professional level of written English.

+ As a Yorkshire based SME, ACS group has organically grown since forming in 2008. Be part of a forward-thinking company that values innovation and sustainability.
+ With the vision and goals aligned, working within the framework of the sales strategy with key vendors to target specific market sectors.
+ Work with a diverse range of customers across various sectors.
+ Join a team that has high energy and is passionate about providing the best solutions in the industry.
+ Benefit from strategic support and a bespoke online portal for effective account management.