Assistant Navigator with development to Band 4 - MH & SI Hub

Are you passionate about supporting individuals on their mental health journey? Do you have excellent communication skills and a desire to make a positive impact? If so, we have an exciting opportunity for you to join our dedicated team as an Assistant Navigator with the potential for development to Band 4 within 12 months.
As an Assistant Navigator in our Mental Health and Social Inclusion Hub, you will play a crucial role in assessing mental health referrals primarily through telephone consultations. Using your exceptional judgment and empathy, you will determine the needs, risks, and urgency of response for each individual. By delivering safe and effective services, you will guide them towards the appropriate level of support.
This isn't just a job; it's an invitation to be part of an award-winning team that collaborates closely with Staffordshire Police and Mental Health Services. Your role is more than a title; it's an opportunity to make a real impact on the community., + Provide appropriate assistance and support to people who contact the service and their carers. This will include supporting individuals to access health, social care, community services and mainstream community life
+ Complete an assessment with people while considering their financial and other resources, enable them to access support services which will assist with their health and social care needs.
+ Contribute to and monitor risk assessments and risk management plans, using a traffic light system in consultation with appropriately qualified team members in line with Trust Procedures, involving other professionals as required
+ A commitment to delivering a flexible service which operates 24 hours a day, 365 days a year
+ To supervise and assist the Assistant Access Navigators on the Access Team to ensure a quality service is provided., 1. Accelerated Development: We are committed to supporting your professional growth. As an Assistant Navigator, you will have the opportunity to develop your skills and progress to Band 4 within just 12 months. Our structured development program will provide you with the necessary training and support to excel in your role.
2. Making a Difference: As an Assistant Navigator, you will have a direct impact on improving the lives of individuals seeking mental health support. Your compassionate approach and guidance will help them navigate the challenges they face, fostering their recovery and well-being.
3. Dynamic Environment: Our Mental Health and Social Inclusion Hub offers a fast-paced and dynamic work environment. You will have the opportunity to work alongside a supportive team, collaborate with professionals from various backgrounds, and contribute to transformative initiatives.
4. Continuous Learning and Development: We believe in investing in our employees' growth. As an Assistant Navigator, you will have access to training and development opportunities, allowing you to enhance your skills and knowledge in the field of mental health. We are committed to supporting your professional development.
5. Team Support and Collaboration: Our team is known for its fantastic spirit and unity. We foster a positive work environment built on trust, collaboration, and mutual support. You will work closely with colleagues who share your passion for making a difference, ensuring a fulfilling and rewarding experience.
6. Empowering Work Culture: At our Mental Health and Social Inclusion Hub, we strive to empower both service users and professionals. By providing effective guidance and follow-up calls, you will enable individuals to access the support they need and professionals to deliver quality care.
If you are an empathetic individual with strong communication skills and a drive for personal development, we invite you to join our Mental Health and Social Inclusion Hub as an Assistant Navigator. This role offers the opportunity for accelerated growth within the Band 4 framework, allowing you to progress in your career within just 12 months.

By joining Team MPFT, you will be helping your communities and in return for this, we will support you by:
+ Supporting your career development and progression.
+ Excellent NHS Pension scheme
+ Generous maternity, paternity, adoption leave
+ Options for flexible working
+ Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional annual leave.
+ Extensive Health and Wellbeing support and resources
+ If you work in our community teams, we pay for your time travelling between patients.
+ Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
+ Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
+ Salary sacrifice bikes up to £2k
+ Free car parking at all trust sites
+ Free flu vaccination every year
+ Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.