Administrator

Rosebank Park are looking for an administrator to join their team on a part-time basis!

The purpose of this post is to provide secretarial and administrative support to the service via the Service Manager, to enable adequate systems and procedures to be maintained and monitored.

To provide a friendly and helpful reception service to all visitors and callers to the service, including the provision of information and, where appropriate, the resolution of basic queries.,

• Welcome visitors in a warm and professional manner, ensuring that they adhere to the scheme's health, safety and fire procedures.


• Answer the telephone in a friendly and professional manner, taking and forwarding messages as necessary.


• Provide administrative support to the service, dealing with general correspondence and maintaining accurate and up to date records.


• Prepare letters relating to rent arrears, credits, refunds, and end of tenancies.


• Create sign up of tenancy packs, including tenancy agreements, support and wellbeing contracts, core forms, census forms, and any other relevant paperwork.


• Receive, record and store monies received, and bank these weekly, including administering the Tenants Finance System.
  
  This role is for a well-organised and forward-thinking individual., Have a minimum of 6 months experience within an administrative role.


• Have previous experience within a customer facing role, dealing with difficult and complex situations.


• Be computer literate and have knowledge on all Microsoft Office applications.


• QCF Level 2 in Business Admin or willing to join the Orwell Academy to work towards this qualification., 5 GCSEs A-C or equivalent including English and Maths.


• QCF Level 2 in Business Administration or equivalent or work towards


• Computer literate (all Microsoft Office applications including Word, Excel and Outlook)


Before applying…

Please notice Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role.

This post is subject to an enhanced DBS check. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC).

The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more.

Pulled from the full job description

• Additional leave


• Casual dress


• Company events


• Company pension


• Cycle to work scheme


• Employee discount


• Enhanced maternity leave, retail discounts via our rewards platform (restaurants, shopping, days out gym memberships, cinema tickets, holidays, Sky store and much more…)


• reward and recognition awards


• free DBS checks, Hepatitis and Flu vaccination


• Cashback Health plan


• Access to Blue Light Card - membership fees applies.


• ongoing training and development & opportunities to progress in your role through the Orwell Academy


• wellbeing programme


• Great training and development opportunities, Additional leave


• Casual dress


• Company events


• Company pension


• Cycle to work scheme


• Employee discount


• Enhanced maternity leave


• Free parking


• Health & wellbeing programme


• On-site parking


• Referral programme


• Sick pay


• Store discount


Schedule:

• Day shift


• Monday to Friday


• No weekends