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1st Line Customer Support - Tech Company

HR-CL Ltd

1st Line Customer Support - Tech Company

£28800

HR-CL Ltd, North Finchley, Barnet

  • Full time
  • Permanent
  • Remote working

Posted 1 week ago, 24 Apr | Get your application in now before you're too late!

Closing date: Closing date not specified

job Ref: 2fed7d7c19cf4a5aa1da5b103f88aa81

Full Job Description

  • The company builds, owns, and operates fibre networks. It is a fast-moving, progressive company that works with short decision paths. We are established in Great Britain, Sweden, USA, Germany, and Norway.

  • Your responsibilities will include supporting customers via phone and email; varied administrative tasks; troubleshooting technical issues.

  • This First Line Customer Support role will suit those candidates who are passionate about customer service and who are excited about the idea of working in a start-up Tech environment.

  • As a smaller business, there may also be other ad-hoc tasks assigned within the job such as making hardware deliveries in the local area.

    The ideal candidate will have some sort of Customer Support experience and have a good understanding or interest in basic technology.

    A brilliant 1st Line Customer Support job in North London (North Finchley) paying £28,800 has become available for a successful Tech company who have recently expanded into the UK. The role has become available due to continued growth of the business.


    • Do you want to be a part of upgrading the digital infrastructure in London? The company offers Fibre installations directly into the consumer's home and is a chance to work with one of the market's best digital infrastructures. This company has a 20-year history of success and has become one of Scandinavia's largest digital communication infrastructures and offers the perfect environment for an ambitious candidate to progress within via their UK division.

  • Paying a salary of £28,800.

  • Full time, permanent position. 28 days holiday.

  • 40 hours per week - 8am to 5pm, Monday to Friday.

  • Potential paid overtime could be available if desired.

  • Office Based job role.

  • We are also open to considering an additional candidate on a casual/ part time basis.


    • Additional Highlights:

  • Great financial prospects within a rapidly growing company global company.

  • Full training provided; experience is preferred but not essential for the right candidate. Happy to upskill promising graduate candidates with customer service experience!

  • Supportive management team - Opportunity to be coached and trained.

  • Genuine progression opportunity within the business into leadership and management positions.